Fix microphone sample rate is not supported

 One of the errors that bothers Windows 10 users is the "Microphone sample rate is not supported" error. According to users, this error appears while creating a party in the Xbox app. Due to this error, users cannot use headset microphones, especially with the Xbox app. When checked with other apps, the microphone works fine. Some users of the Xbox app (now Xbox Console Companion) have started discussions on the Microsoft forums about the microphone error encountered with this app.

When these users try to create a group in the Xbox app, they receive an error message stating that the microphone is not working properly. Microphone sample rate is not supported. Here are some possible solutions for users who need to fix "Microphone not supported" error on Xbox app.

What causes the "Microphone sampling rate is not supported" error?

Here is a list of the most common offenders:

General recording discrepancy - This error can be caused by a general discrepancy in the audio recording caused by two competing applications or user error. In this case, you should use the Audio Recording Troubleshooter (a built-in utility that identifies and recommends an appropriate repair strategy).

Faulty Windows update - We couldn't find the exact update that was causing the problem, but for two months there was a flood of messages from users complaining about the problem. Since then, Microsoft has released a patch that has proven to be effective in fixing the issue.
The problem can be solved by installing future updates and updating the Windows version to version 1803.

Drivers are not compatible with the Windows version - It turns out that many headsets are not yet optimized for the latest Windows version. If you use them with certain drivers, you may get this error message due to compatibility issues. If this scenario applies, you can solve the problem by uninstalling the current driver and reverting to a generic driver.

Xbox Live Basic Service not working - While this is an unlikely culprit, it has been confirmed that there is a direct correlation between this error message and the status of Xbox Live services. If the basic services are not working, party requests will fail and this error will appear. In this case, the only solution is to wait for the services to come back online.

NAT type set to "Close" - Another possible culprit is a NAT type set to "Close". The Xbox Companion app can cause this error because it cannot communicate with the Xbox servers. In this case, you can fix the problem by repairing the NAT using the Fix it tool under the Xbox Networking tab.

Corrupted Xbox Application - Another reason that can cause this error is a corrupted Xbox application. Corrupting the temp folder can cause the Xbox server to think the connection was not properly established. If this scenario applies, you might be able to fix the problem by completely resetting the Xbox app and deleting all temporary files.

How do I fix the "Your microphone sample rate is not supported" error?

Troubleshoot audio recording

Before trying more complicated recovery strategies, it's a good idea to start troubleshooting by making sure that your version of Windows can't fix the problem automatically. It turns out that incorrect recording configurations can be the cause of the "Your microphone sample rate is not supported" error.

You may be able to solve the problem simply by running the Audio Recording Troubleshooter and asking it to recommend an appropriate repair strategy. Some users were able to solve the problem by running this diagnostic tool and then restarting the computer.

Here is a quick troubleshooting guide to fix the "Your microphone sample rate is not supported" error:

1. Open the Run dialog box by pressing Windows+R. Then type "ms-settings:troubleshoot" and press Enter to open the "Troubleshoot" tab of the "Settings" application.
2. In the "Troubleshooting" tab, scroll down to the menu on the right and click "Record Audio". Then click "Run the troubleshooter" to launch the utility.
3. Wait for the analysis to complete, then click Apply this fix if a viable repair strategy is recommended.
4. After the repair is complete, restart your computer and check if the problem is resolved the next time you start the system.

If the same problem persists or the sound correction shows no problem, move on to the next method.

Update Windows 10 to the latest version

If you were not able to fix the problem with the first method, you should make sure that you have all expected updates installed and that you are using the latest version of Windows 10 that is available for your version. Several affected users with the same issue were able to fix it by installing the version 1803 feature update.

This confirms suspicions that Microsoft has quietly released an unannounced patch for this issue. Here is a quick guide to installing all pending updates:

1. Press Windows+R to open the Run dialog box. Then, in the new text box that appears, type "ms-settings:windows update" and press Enter to open the Windows Update tab of the Settings application.
2. Once the "WindowsUpdate" tab is open, click on "Check for updates" and wait for the first scan to finish.
   Wait for the first scan to finish.
3. Once the updater detects which updates apply to your computer, follow the on-screen instructions to install them one by one.
4. Note: If prompted to restart your computer before installing any pending updates, do so, but make sure to return to the same screen and install the remaining updates until your version of Windows is up to date .
5. After installing any pending updates, restart your computer and see if the issue is resolved on the next startup.

If you're still getting the "The sample rate for your microphone isn't supported" error when opening the Xbox app, continue to the next method below.

Install generic drivers for the microphone

It turns out that another common reason for the "Your microphone sample rate is not supported" error is an inappropriate microphone driver. Some affected users were able to fix this issue by uninstalling the current driver and allowing Windows to install a generic driver.

So far there have been no reports of this issue occurring when installing generic drivers. We could only confirm the effectiveness of this method on Windows 10, but the following steps can be performed on both Windows 7 and Windows 8.1.

Here is a quick guide to uninstalling the current microphone drivers to allow Windows to install generic drivers:

1. Press Windows+R to open the Run dialog. Then type "mmsys.cpl" and press Enter to open the Sound window.
2. Once in the Sound window, select the "Recording" tab and select the microphone you are having trouble with. After selecting the recording device, click on the Properties menu.
3. Once in the Microphone Properties menu, select the General tab and click the Properties button under Controller Info.
4. On the next configuration screen, select the Driver tab from the horizontal drop-down menu and click Uninstall device. Then click Uninstall again to confirm the uninstallation.
5. When the process is complete, restart your computer to allow the operating system to install the released drivers. You may be automatically prompted to do so.
6. After completing the following startup sequence, repeat the action that previously caused the "Your microphone sample rate is not supported" error and see if the issue is resolved.

If the problem persists, move on to the next method.

Check the status of your Xbox Live service.

As several users have noticed, this particular issue can also occur when one or more of the Xbox Live Core services are down or undergoing maintenance. Although they appear to be unrelated, some users have reported that the "Sampling rate for your microphone is not supported" error stopped once Xbox Core services came back online.

You can check if this is the cause of your problem by visiting their website. If all the services are marked green, it means there is no problem with the core services and you can proceed to the next method below.

If the survey shows an issue with the Xbox Live services, wait a few hours before checking again to see if the problem was fixed automatically.

If there is no problem with the Xbox Live services, continue to the next method below.

Set up a NAT type.

It turns out that the inability to create games can also be due to your NAT type being closed. This can cause errors in various multiplayer games and affect the Xbox application's ability to create and manage games.

Several users who are worried about this issue finally managed to solve it by opening NAT with built-in fix utility. After doing this and restarting the computer, some have reported that the "Your microphone sample rate is not supported" error no longer occurs.

Below is a quick guide on how to customize the NAT type in the Xbox Network tab:

1. Press Windows+R keys to open the Run dialog. Then type "ms-settings:" and press Enter to open the Settings application.
2. In the Settings app, scroll down and click Games.
3. In the vertical menu on the left under Games, select Xbox Network.
4. Wait for the NAT scan to finish. If the NAT type is found to be closed, scroll down and click Restore to start the troubleshooting process that may open the type.
5. Once the process is complete, restart your computer and check if the boot order below solves the problem.

frequently asked Questions

How can I change the microphone sample rate?

Open the Audio Properties window and click the Recording tab (if you right-click the microphone on the right side of the window, you will be taken directly to the Recording tab). Double-click the microphone to open the microphone properties window. Click the Advanced tab. Choose between 16000 Hz and 48000 Hz.

How do I set the microphone level?

Select Start and then Settings->System->Sound. Under Input, make sure your microphone is selected under Choose an input device, and then select Device properties. On the Levels\x9C tab of the Microphone Properties window, adjust the Microphone\x9C and Microphone Gain\x9C sliders as needed, and then select OK.

What is the sample rate of the microphone?

In digital recording systems, the sample rate determines how many times per second an analog signal is digitized by a microphone or instrument. The higher the number, the more samples of the analog signal are captured per second. However, the highest number does not always mean the best option.

What sample rate is used in professional studios?

For most music applications, 44.1kHz is the best sampling rate. 48 kHz is common for music production or other audio for video. Professional music and audio production can benefit from a higher sampling rate, but many professional