Troubleshooting: 0xc00d36cb error with MKV video format not playable

 If you are encountering error 0xc00d36cb but don't know what to do, read this Techquack post. He shows you four possible solutions to this problem. You can try diagnosing video playback, resetting the Windows Store, changing file permissions, or creating a new user profile.

Here we are going to talk about one of the most common errors in Windows 10 which is 0xc00d36cb error. This particular error is usually related to multimedia files, especially MKV video files. As many users have reported, error 0xc00d36cb appears either when playing video files in MKV format or when trying to change details in MP3 or MP4 files such as: B. to change the file name.

This problem is most common on Windows 10. Some possible causes of this error are a faulty shared component, a corrupt Windows Store component, a file that doesn't have the right permissions, and a bad user profile. If you receive this error message, you can try the possible solutions presented in this article.

What is the cause of error code 0xC00D36CB?

We investigated this particular issue by going through the comments of various users and trying various workarounds that some users who were able to solve or work around the issue recommended as effective. It has been found that there are several possible causes that can trigger this particular error code.

Here is a short list of possible culprits that could be responsible for the 0xC00D36CB error:

General Component Error - One of the most common causes of this error code is a general error affecting the video playback function. In this scenario, Windows 10 is most likely able to fix the problem automatically. You should be able to resolve the issue by troubleshooting video playback.

Corrupt Windows Store Component – ​​It turns out that this particular issue can also be related to a Windows Store issue. MKV files are played through a dependency on the Windows Store, so corruption of the store can affect your PC's video playback capabilities. In this case, the problem can be solved by resetting the Windows Store (either via the CMD window or via the GUI).

File does not have the correct permissions - If this error occurs when trying to move, modify, or manage a file, you may see an error code because the currently logged-in user does not have the required permissions. In this case, you can solve the problem by changing the file owner to "Everyone" so that anyone can edit the file.

Corrupt User Profile - In the most serious cases, the cause of the error code can be traced back to a corrupt user profile. If you only see this error after a security scan has quarantined certain items, your user profile has probably been corrupted. In this case, you might be able to fix the problem by creating and using a new user profile.

If you are encountering this particular error code and any of the above scenarios apply then it is likely that you can solve the problem using one of the possible solutions presented in this article. Below are a number of possible solutions validated by other interested users who are struggling with the same 0xC00D36CB error.

To be as efficient as possible, we advise you to follow the methods below in the order in which we have classified them (by effectiveness and severity).
If you follow the order, you will eventually come across a workable solution that will allow you to repair or work around the problem, whatever its cause.

How to fix 0xc00d36cb error in Windows 10?

Launch the troubleshooter to play the video.

1. Click Start and select Settings.
2. Go to Updates and Security.
3. Scroll down and select the Troubleshooting tab.
4. Scroll down and select the "Video Playback" option.
5. Click the "Run the troubleshooter" button.
6. The troubleshooter runs an initial scan and offers a few options.
7. Select "continue troubleshooting".
8. The troubleshooter checks your system for driver and codec problems.
9. Follow the on-screen instructions and apply the recommended fixes.
10. Close the troubleshooter and see if the situation has improved.

Reset the Movies & TV app

1. Press Start and select Settings.
2. Go to Apps and click on the Apps & Features tab.
3. Scroll down to Movies & tv You can also search for an app in the search bar.
4. Select Movies & tv
5. Press the Advanced Options button.
6. Scroll down and click Reset.
7. Close the settings window and try playing the video to see if there is any improvement.

Create a new user account

1. Click Start and select Settings.
2. Open Accounts.
3. Open the Family and other users tab.
4. Scroll down to Other users and click Add someone else to this PC.
5. In the Microsoft Account window, enter your email address. If you choose not to enter an email address and create a local account, click the "I don't qualify for this person" option.
6. Then select Add a user without a Microsoft account (for a local account). Otherwise, enter your Microsoft account credentials.
7. Enter a username and password for the new account. Also choose a security question and add an answer.
8. When the new profile is ready, log out of your current account.
9. Sign in with the newly created account and see if you can play or edit the corrupted media file.

Check your permissions questions.

1. If the error occurs when you change the properties of the file, it may be due to authorization issues.
2. Right-click the problem file and choose Properties.
3. Open the Security tab.
4. Click the Advanced button.
5. In the Advanced Security Settings window, click the Edit link.
6. In the Select User or Group window, enter the All text box.
7. Click the Check Names button.
8. Click OK and Apply to save your changes.
9. Close all windows.
10. Try reading the file or editing the properties and see if there are any improvements.

frequently asked Questions

Why is my MKV file not working?

If your media monitoring software is not updated, it may not be able to handle MKV and . play MOV files. In this case, your videos are not corrupt, but the drivers on your card cannot play them. A simple solution to this problem is to update your graphics card drivers.

Why is my VLC not playing MKV files?

Go to the VLC Tools -> Settings menu and click the All button at the bottom of the settings window. Now select Input/Code -> Video Codecs -> FFmpeg and uncheck the Decoding Hardware box in the list that appears.

What is 0xc00d36cb?

The 0xc00d36cb error in Windows 10 is caused by an issue in the default video player and can be fixed by running video playback diagnostics.

Why can't I play MKV files on my computer?

Windows Media Player is an excellent built-in program for media playback. However, if your MKV file cannot be played, a quick fix is ​​to try other media players. The best option we recommend is VLC media player.