0x8031002c Fixed: OneDrive personal vault error in Windows 10

 Some Windows 10 users are complaining about a specific issue that occurs when they try to set up OneDrive personal storage on their computer. According to these users, they are unable to set up OneDrive personal storage on their computer because it triggers error code “Error 0x80070490”. If you find yourself in the same situation, there is no need to worry. There are simple solutions to solve this problem on your computer. Just follow the instructions outlined in these patches and the issue should be easily resolved.

What Causes OneDrive Error Code 0x8031002c?

The reason behind the error is quite simple - Bitlocker! Both encrypt data, and if you're using Bitlocker for your personal security, they should work together.

If you have Bitlocker enabled on your computer, or if someone else has done it and conflicts occur, you can get this error.

There is a specific policy - BitLocker-protected disks will recover if the required credentials are missing. If it is enabled, you must disable it to set up a personal safe.

How to Fix OneDrive Error Code 0x8031002c?

Solution 1:

We all know that Windows 10 (except Home Edition) has a BitLocker feature that allows you to securely encrypt your media and documents. In addition, BitLocker can be enabled directly to encrypt the entire OS volume, which also includes the OneDrive sync client. Microsoft says personal storage offers the highest level of security because of OneDrive's legacy and benefits. Therefore, there is a certain conflict when installing the memory.

This case is a perfect example of the conflict between BitLocker and Personal Vault. If you have already configured BitLocker full disk encryption on the operating system volume or if certain BitLocker policies apply to the system, this problem can occur on personal storage.

To resolve this issue, you can remove the BitLocker policies that are in effect on the device. If that doesn't work, temporarily decrypt the BitLocker drive and try setting up a personal safe, which should work.

Solution 2:

1. 1. Open the Group Policy Editor.
   2. Go to Computer Settings -> Administrative Templates -> Windows Components -> Hard Disk Encryption -> Data Disks.
   3. Double-click the Choose how to recover Bitlocker-protected fixed drives button
   4. Mark as disabled or not configured
   5. Then run the following command in CMD - gpupdate /force
   6. Finally, click on the personal safe icon to start the setup process

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While it sounds simple, this solution only works with a computer that isn't domain-joined or running on AD and Intune. Others need to solve a few problems to figure out what works with their computer and the organization that's connected to it.

A user received an error when using a system drive encrypted with XtsAes256 and protected by TPM 2.0. The policy allows you to configure a recovery key and password, store recovery information in AD DS, etc. You may need to contact your IT admin to resolve this issue.

The Personal Vault's dependency on Bitlocker is confusing because of the way it's implemented. Since Personal Vault can sync with Windows 10 systems, it could be simple cloud-based encryption. However, Microsoft wants to make sure Personal Vault stays secure, and if I'm not mistaken, the key to open the vault is synced across all devices.

conclusion

The Onedrive Personal Vault error message about "Encryption settings configured as incompatible" is very generic. However, if you look for the explicit value 0x8031002c, you will find that it is a Bitlocker password request.

You may have a conflicting group domain policy, an irrelevant policy, or a local policy set. In the case of a local policy, just set the Not configured option. In the case of a domain group policy or an Intune policy, try to disrupt the framework using local policies. This works in most cases.

frequently asked Questions

How do I enable personal safe in OneDrive?

1. Click the OneDrive icon in the notification area of ​​the taskbar.
2. Click the Advanced button.
3. Select the Unlock Private Vault option.
4. Click the Next button.
5. Click the Allow button.
6. Confirm your Microsoft account password.
7. Click the Sign In button.

What is my personal safe on OneDrive?

A personal safe is a secure area on your OneDrive where you can store your most important or important files and photos without sacrificing the convenience of anywhere access.

Is OneDrive Personal safe?

OneDrive runs on the Microsoft cloud, where numerous security measures have been implemented to protect your files. OneDrive Personal Vault is a secure zone where you can store your most important or important files and photos. Your files locked in Personal Vault have an extra layer of security, making them even more secure in case someone gains access to your account or device.

Is OneDrive Personal Safe free?

OneDrive Personal Safe is free for everyone, but anyone on the free or standalone 100GB plan can only store three files. This limit does not apply to people with a private or personal subscription to Office 365. This means you can store as many files as your storage limit allows.