Some users have reported that their Windows 10 PC encounters the "COM Surrogate has stopped working" error when trying to print or browse folders containing media files (video/images). Com surrogate is another name for dllhost.exe process and you really don't worry as this error is fixed.
Method 1 - Add dllhost.exe to the DEP exception
1. Press Windows key+R key together to open RUN .
2. Now type sysdm.cpl in the text box and click OK .
3. Click on the Advanced tab .
6-Now click on Settings in the Performance section .
7-Select the Data Execution Prevention tab
8 - Now enable DEP for all programs and services except the ones I selected:
9-Next, click Add
Now the next step is different for 32-bit or 64-bit version.
To check if you have 32 or 64 bit, just do this.
- Press the Windows key and the R key at the same time .
- Type msinfo32 and press Enter.
- The system type now tells you that it is a 32-bit or 64-bit PC
Step 10:-
Case 1-If your Windows PC is 64 bit.
Navigate to C:\Windows\ SysWOW64 \dllhost.exe
Case 2-If your Windows PC is 64 bit.
Navigate to C:\Windows\ System32 \dllhost.exe
In my case, my PC was a 64-bit system, so I went to SysWOW64.
11-Now double click on dllhost.exe to select it.
12-Now click Ok and then click Apply .
Method 2 Register DLL again via CMD Admin.
Try registering vbscript.dll and jscript.dll again from the command prompt. Here is the method to do that.
1-Open command prompt as administrator.
2-Now RUN these two commands one by one in CMD.
regsvr32 vbscript.dll
regsvr32 jscript.dllIf the problem persists, move on to the next method.
Method 3 - disable thumbnails
1-Search for File Explorer Options in the Windows 10 taskbar search , click File Explorer Options.
2-Now click on the Ads tab
3-Uncheck Always show icons, never thumbnails
4-Click Apply .
Our goal is to remove existing thumbnails from your PC.
1. Press Windows key+R together to open RUN .
2. Now type cleanmgr and click OK .
3. Click OK .
4. Uncheck all options except Thumbnails and click OK and delete all thumbnail files.
5. Now enable the thumbnail option again. Just open the File Explorer option again and check Always show icons, never thumbnails.
Hope the given methods solved your problem.
Method 3 - Kill COM Surrogate Process
1. Press CTRL+SHIFT+Esc on the keyboard at the same time to open Task Manager.
2. Now locate the COM Surrogate process.
3. Right-click and choose End Task .
Method 4-In File Explorer, select List or Details view
1. Open File Explorer.
2. Click View .
3. Choose List or Detail view .
Methode 5 - Rollback-Display-Adapter
1. Press Windows key+R together to open RUN .
2. Write devmgmt.msc in it and click OK .
3. Expand Display Adapters .
4. Right click and select Properties.
5. Click the Driver tab and select the rollback driver.
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