[FIX] MS Outlook keeps asking for password

 

One of the most common and annoying issues that most Outlook users have faced is that Outlook asks for a password every time you open Outlook. This happens for the following reasons:

• If the entered and saved password is wrong
• If you updated your password on the web and it hasn't updated on your PC
• Unstable network connections can also cause this problem.

In this article, we have compiled a list of fixes that can help you overcome the Outlook password prompt issue

Fix 1: Remove Credential Manager Credentials

Step 1: Close MS Outlook application if it is open

Step 2: In the search bar next to the start icon, type Credential Manager

Step 3: Click on Credentials Manager 

Step 4: Choose Windows Credentials

Step 5: Scroll down to the General Credentials  section .

Step 6: Find the Outlook account username in this section.

Step 7: Click the down arrow next to the name .

Step 8: You can either edit the password or remove and re-add the password.

Step 9: Click Edit to edit

Step 10: Enter a new password and click Save .

Step 11: Click Remove button to remove .

Step 12: On the confirmation dialog box that appears, click OK

Step 13: Close and reopen the Outlook application

Step 14: You will be prompted for the password. This is because we deleted the saved password from Credential Manager.

Step 15: Enter your password. From now on, when you close and reopen Outlook, it should not prompt for the password.

Fix 2: Make sure the Always ask for credentials option is not selected

Step 1: Open  MS Outlook application.

Step 2: Click on the File menu option

Step 3: Click on Account Settings 

Step 4: Choose Account Settings from the drop-down menu

Step 5: In the Account Settings window that opens, select your account and then click  Change

Step 6: On the Exchange Account Settings window, click More Settings

Step 7: In the window that appears, go to the  "Security" tab

Step 8: In the User Identification section , uncheck Always ask for credentials 

Step 9: Click OK

Step 10: If you are using a POP or IMAP account, make sure the Remember Password option is checked.

Fix 3: Create a new Outlook profile

Step 1: Open the Run dialog using Windows and R keys.

Step 2: Type control and press the Enter key.

Step 3: Search for Mail in the search bar at the top right corner of the Control Panel window. Click on the email option that appears.

Step 4: In the email setup window that opens, click View Profiles  as shown below.

Step 5: Click on Add option .

Step 6: Type the name you want and press  Enter.

Step 7: Make sure the newly created profile is selected.

Step 8: Add your account to MS Outlook.

Fix 4: Running Outlook in Safe Mode

Sometimes ceratin add-ins can cause this problem. To fix the problem, run Outlook in safe mode.

Step 1: Open the Run dialog with  Windows+r keys .

Step 2: Type outlook.exe/safe and press OK.

Step 3: Now Outlook will open in Safe Mode where all add-ins have been disabled. If you don't see the error, it means that an add-on is responsible for the problem.

Step 4: Click on the File menu option as shown below

Step 5: In the window that appears, choose  Options

Step 6: In the Outlook Options window, select  Add-ins  from the left side menu

Step 7: Select  COM Add-ins  from the drop-down menu at the bottom of the window and click  Go button

Step 8:  Disable  all plugins as shown below and click  OK

Step 9: Now enable one add-in at a time and check which add-in is causing the problem.

Step 10: Once the add-in is identified, uninstall and reinstall the add-on and check if the problem is resolved.

Fix 5: Repair MS Office Application

Step 1: Hold Windows+r keys

Step 2: In the Run dialog box  , type appwiz.cpl  and press  Enter 

Step 3: In the Programs and Features window, search for  Microsoft Office Suite  or  Microsoft 365

Step 4: When the UAC asks for permissions, click  Yes

Step 5: In the window that appears, click  Quick Repair

Step 6: Click Repair

Step 7: Check if the issue has been resolved. If not, try online repair.

If the problem occurs due to a corrupted Outlook application, this should help.

Fix 6: Update Outlook application

Step 1: Open MS Outlook application.

Step 2: Click  File  from the top menu options .

Step 3: In the window that appears, select  Office Account on the left side .

Step 4: Click on Update Options

Step 5: Select Update Now from the drop-down menu

Step 6: Wait for the updates to finish installing the system.

That's all.

We hope this article was informative. Thank you for reading.

Please comment and let us know the fix that helped.