How to fix the 0x3A98 error in Windows 10

 

The 0x3A98 error in Windows 10 is a network-related error that bothers many users. According to users, they cannot access the Internet on their PC even though it is connected to a network. This error usually shows up in the WlanReport. Sometimes this error can also be present in the WlanReport even though the internet connection is working properly.

If you are also getting the 0x3A98 error on your PC, this article will help you to get rid of it through several solutions that have also helped other users.

Here are the methods to fix the 0x3A98 error in Windows 10 :

Solution 1: Make sure the PC is connected to the Internet

Before you start troubleshooting, make sure your PC is connected to the internet. First, make sure that WiFi is turned on on your PC. If not, turn it on and connect it to a WiFi network. You also need to make sure Airplane mode is turned off on your PC.

If your PC would not automatically connect to a network, click the WiFi icon to view the list of available WiFi networks. Try connecting to your WiFi network manually.

You can also try checking the physical WiFi switch on your laptop's keyboard. Turn it off/on once to be sure.

Solution 2: Run the Network Troubleshooter

Another way to fix the 0x3A98 error on your PC is to run the Network Troubleshooter tool. This tool runs diagnostics on your computer to find network or connection-related problems and fixes them when found. Follow these steps to run this troubleshooter:

Step 1 : Click on Start button and select Settings option to open Settings app .

Step 2 : In the Settings app, click on the Network > Internet option .

Step 3 : In the Network > Internet setting window, click Status option on the left tab and then go to the right tab. From there, in the Advanced network settings section, click on the Network troubleshooter option .

Step 4 : Network Troubleshooter will now open. Here select the All Network Adapters options and click on the Next button .

Troubleshooting starts with finding network issues on your PC. If a problem is detected, you will be prompted to apply the fix. Go ahead and apply the fix and then check if the network issue has been resolved on your PC.

Solution 3: Reboot your wireless router

One of the basic solutions to fix this problem is to restart your wireless router.

Remove the power source from your WiFi router. Leave the router unplugged for about a minute, and then plug the power source back in. This will establish a new internet connection with your ISP and will likely fix the problem.

Check if the internet is secured on your PC after the wifi restarts. Has the problem been resolved?

Solution 4: Perform a network reset

Performing a network reset has been reported to fix various network-related issues, including error 0x3A98. There are two ways to perform a network reset: 1) via Settings app 2) via Command Prompt .

You can first perform a network reset using the Settings app. If that doesn't work, try the command prompt method.

Network reset via Settings app

Step 1 : Open Settings menu by following Step 1 of Solution 2 .

Step 2 : In the Settings app, choose Network > Internet .

Step 3 : From the Network > Internet Settings menu , select Status from the left pane, then go to the right pane, scroll down and select Network reset option.

When the network reset window opens, select the Reset Now option and then the Yes option to continue and complete the reset.

After the reset, check if the network issue has been resolved. If not, move on to the next solution.

Network reset via command prompt

Another solution to fix the 0x3A98 error in Windows 10 is to run the network reset commands in Command Prompt. Again, you need to open the command prompt in admin mode on your PC. Follow the steps:

Step 1 : Follow Step 1 of Solution 3 to open Command Prompt with admin privileges.

Step 2 : In the Command Prompt window, type the following commands. Press Enter after each command line listed below :

Netsh-Winsock-Reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Running this chain of commands will reset your network connection and fix any issues that might be causing the error. Did the reset clear the 0x3A98 error?

Solution 5: Uninstall network adapter drivers

Any problem with the network adapter driver can trigger error 0x3A98 on your PC. Have you recently updated your PC and the error troubled you afterwards? In this case, you need to uninstall the network adapter driver and reinstall it on your PC.

Before uninstalling the driver, we recommend that you download the network adapter driver from your PC's manufacturer's website. If the Internet does not work on your PC, download the driver on another PC and transfer it to your PC on a flash drive. When downloading the network adapter driver, you need to have the model name/number of your PC handy.

Once you get the driver on your PC, follow the steps below:

Step 1 : Press Win + X keys on your keyboard and then select Device Manager from the menu.

Step 2 : In the Device Manager window , you will find a list of devices. Here, click on the Network Adapters option to expand the list of drivers underneath. Locate wireless driver, right-click it, and then select Uninstall device from the menu.

Step 3 : Restart your PC after successfully uninstalling the network driver. In most scenarios, the missing driver will be installed automatically after the reboot. If not, run the driver file you downloaded earlier to install it on your PC.

Once the network driver is installed, restart your PC and make sure your PC is connected to a WiFi network. After that, check if you can access the internet on your PC and not get the error 0x3A98.

Solution 6: Uninstall the latest Windows update

You may want to check the compatibility of your network adapter driver with the latest Windows update on your PC. Again, this is a method that you should try in case you are getting error 0x3A98 right after a Windows update.

If the latest Windows update is not compatible with the network adapter driver on your PC, you can get this error. In this solution, you can proceed with uninstalling the latest Windows update and check if that solves the problem for you. Follow the steps below:

Step 1 : As shown in Step 1 of Solution 2 , open the Settings app on your PC.

Step 2 : From Settings app, click Update > Security option .

Step 3 : In the new window, go to the left and select the Windows Update option. Now go to the right pane and click on the View update history option .

Step 4 : On the next screen, select Uninstall updates option .

Did this solution fix your problem? If so, you may need to check for an updated version of the network adapter driver. How to update device drivers in Windows 10.

Did the above solutions help you fix the 0x3A98 error? If yes, please let us know in the comment section; it will make things easier for other users. If your problem isn't solved, please mention that as well, as we'll try our best to help you solve the problem.

Solution 7: By running WlanReport in CMD admin mode

As reported by certain users, running WlanReport in Command Prompt Admin Mode helped them to fix the 0x3A98 error in WlanReport in Windows 10. Complete the following steps:

Step 1 : Press the Start button and then type cmd in the Start Search box . The command prompt search result will appear as shown in the screenshot below. From here, select the Run as administrator option .

Step 2 : Command Prompt will now open in Administrator mode. From here, type the following command and then press Enter :

Show Netsh-Wlan-Wlanreport

Check the report and see if error 0x3A98 shows up here. If you don't find the error in this report, it means you got the error while running the WlandReport without admin privileges in CMD due to user account limitations.