Sometimes after upgrading your Windows from a lower version to a higher version, you may get the BSOD (Blue Screen of Death) error. A problem has been detected and Windows has shut down to prevent damage to your computer. The problem seems to be caused by the following file: Atikmdag.sys. This BSOD error is caused by a system file named atikmdag.sys which was developed by Advanced Micro Devices, Inc for the Windows Operating System.
As this . is a BSOD error, you may not be able to start your Windows normally. You may need to safely boot your system to try the methods listed.
How to boot into safe mode in Windows
1. Make sure your PC is completely shut down. Now press the power button to turn it on. Once you see the manufacturer's logo on the screen, long-press your PC's power button to shut it down again. Repeat this process until you get the following Prepare for Automatic Repair screen instead of the manufacturer's logo screen.
2. Next, you will get the Diagnose your PC screen , which will only appear for a moment.
Then you will get Startup Repair screen with 2 buttons; Shutdown and Advanced Options. Click Advanced Options .
3. On the next screen, click on the Troubleshoot option .
4. When the troubleshooter window opens, click Advanced Options as shown in the screenshot below:
5. From the Advanced Options menu, click the Startup Settings option .
6. Now you will get to the following screen where you need to click the Restart button at the bottom.
7. In the previous step, if you click on the Restart button, you will get to the following screen where you can press either the 4 or 5 digit key and start your computer in safe mode.
Now that you have logged into Windows Safe Mode, please try the methods listed below one by one to fix atikmdag.sys BSOD error.
Method 1: Run full scan with Windows Defender / 3rd party antivirus software
You can run a system-wide full antivirus scan to rule out the possibility of a malicious attack as the reason behind the atikmdag.sys BSOD error you are facing. In this method, we ran a full scan using Windows Defender, but you can use any good antivirus software that has been installed on your computer for this purpose.
1. Simultaneously press the WIN + I keys and call up the Windows app Settings . Click on the Update & security option .
2. Click Windows Security option in the left pane and click Virus & Threat Protection in the right pane .
3. Now click on the Scan options link under the Virus & threat protection section .
4. Next, click on the radio button corresponding to the Full Sca option . associatedn and then click the Scan Now button .
5. Windows Defender will now search for malicious files on your computer and suggest possible solutions if such files are found. In this case, follow the on-screen instructions .
Restart your PC once the scan is complete and the issues are resolved.
Method 2: Repair corrupt Windows files using System File Checker utility
Corrupted system files can always cause Blue Screen of Death errors. Follow the steps below to use the System File Checker (SFC) command utility to find and repair the corrupted system files on your computer.
1. Type cmd in the Windows Start Menu search . In the results that appear , right- click Command Prompt and then click Run as administrator .
2. Copy the sfc /scannow command and press Enter .
sfc /scannowWait for the process to complete. When the scan is complete and the message Windows Resource Protection found corrupt files and repaired them successfully. Details are contained in CBS.Log %WinDir% \Logs\CBS\CBS.log, then the scan found some corrupted files and they were repaired. Restart your PC and check if the problem is solved or not.
Method 3: Update the Windows operating system
Many issues, including BSOD errors, are fixed with operating system updates. Please follow the steps below to check for new operating system updates for your computer.
1. Simultaneously press the WIN + I keys and call up the Windows app Settings . Click on the Update & security option .
2. Click the Windows Update tab in the left pane and Check for updates in the right pane . strong > button.
Windows will now check for new updates that are available for your computer. If found, these updates will be downloaded and installed. Wait for the process to complete.
3. If new updates are installed, you will see the Restart Now button . Click on it to restart your computer . After the computer boots up, check if the problem is resolved.
Method 4: Update the ATI Radeon graphics card drivers
The reason behind the BSOD errors related to atikmdag.sys could be related to old or outdated ATI Radeon graphics card drivers installed on your computer. Updating your ATI Radeon graphics drivers could be the solution to your problem.
1. Open the Run dialog box by pressing WIN + R keys at the same time . Type devmgmt.msc and press Enter .
2. Now expand the Graphics Cards section and double click on your ATI Radeon graphics driver .
3. When the ATI Radeon Graphics Driver Properties window opens, click the Update Driver button under the Driver tab .
4. Next, click the Search automatically for updated driver software option and follow the on-screen instructions to complete the process.
Once the drivers are updated, restart your computer and check if the problem is solved or not.
Method 5: Run CHKDSK command utility
If your hard drive contains bad sectors, they can be found and fixed using CHKDSK utility.
1. Type cmd in the Windows Start menu search bar . Right-click Command Prompt and then click Run as administrator .
2. Next , type chkdsk C: /f /r /x and then press Enter .
chkdsk C: /f /r /xParameter:
- C: Drive to scan
- /f This parameter attempts to fix any errors found
- /r This parameter scans for bad sectors and recovers all readable information
- /x This parameter will forcibly unmount the volume you want to scan before the scan begins
When prompted, Do you want to schedule this volume to be checked next time the system restarts? (Y/N) , press Y and then press Enter .
On your next system reboot, your drive will be scanned and any errors found will be fixed.
Method 6: Perform System Restore in Safe Mode
Please read the section at the beginning of the article to start your computer in safe mode.
System restore is always useful when nothing else works. This Windows feature allows you to reset your Windows settings in time even if personal files, documents and data are not restored. In order to perform a system restore successfully, the system restore option should already be enabled on your computer. If not, then you cannot try this method.
If you already have System Restore enabled on your computer, you can select a restore point prior to the date that the atikmdag.sys BSOD error originally occurred and restore any settings that came with your . had perfectly working version of Windows.
1. Type control panel in the Windows Start menu search bar , and then click Control Panel in the displayed results .
Once the Control Panel opens, locate and click on the Recovery option as shown in the screenshot below.
2. Next, click on the Open System Restore link .
3. System Restore would now start. Just click the Next button .
4. Select the Show more restore points check box to view all available restore points on your computer.
Since you need to restore your Windows to a date before the atikmdag.sys BSOD error, choose a restore point before the error first appeared. Click on it and then click the Next button .
5. Now all you have to do is confirm by clicking Finish button to start system restore.
Once the system restore is complete, restart your computer and see if the problem is resolved or not.
Method 7: Reinstall Windows 10 operating system
If none of the above methods solved the problem, you can try formatting your computer and setting up Windows 10 one more time. This will erase all your settings, apps, files and everything. So make the necessary backups before proceeding. However, this will also solve your atikmdag.sys BSOD problem.
Method 8: Replace your RAM/HDD
If even reinstalling Windows 10 doesn't solve your problem, it is very likely that your hard drive is defective. Please remove your hard drive and connect it to another PC. If the new PC also can't recognize it, then the problem is with your hard drive. You may need to get a new HDD. However, if the new PC recognizes the hard drive, the problem may be with your RAM and it may need to be replaced.
I hope you found the article useful. Please comment which method worked for you.
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